Call Center Agent Required in Dubai

Title: Call Center Agent Required in Dubai!

Are you a people-oriented, communicative individual looking to launch or advance your career in a fast-paced and engaging environment? Marielt Real Estate is actively recruiting motivated individuals to join our vibrant team in our call center. If you thrive on building connections, solving problems, and providing exceptional customer service, this opportunity is tailored for you.

Position: Call Center Representative

About Us: Marielt Real Estate, takes pride in being committed to delivering excellent service and building lasting relationships with our customers. As we expand, we are looking for passionate individuals to join our call center team and contribute to our commitment to customer satisfaction.

• Company:  Marielt Real Estate
• Salary: Starting from AED 5,000 per month
• Career: Entry Level
• Job Type: Full-Time
• Experience: More than 1 Year
• Gender: Any
• Job Location: Dubai, Building Name Mohamed Hamed SaiF Alrumhi, Area Al Bada, Office Number 101-E1- UAE
• Education Required: High school diploma or equivalent
• Contact No.: +971 46086417
• Email: welcome@marielt.estate

Key Responsibilities:

1. Customer Support:
   • Interact with customers via phone, email, or chat to address inquiries, provide information, and resolve issues.
   • Ensure a positive customer experience by actively listening and empathizing with customers.
2. Problem Resolution:
   • Efficiently and effectively resolve customer concerns and problems.
   • Collaborate with other departments to ensure timely and accurate solutions.
3. Product/Service Knowledge:
   • Acquire and maintain comprehensive knowledge of products or services to provide accurate information to customers.
   • Stay informed about updates and changes to enhance customer support.
4. Communication Skills:
   • Clearly and concisely communicate information to customers and colleagues.
   • Adapt communication style to meet the needs of diverse customer interactions.
5. Multitasking:
   • Handle multiple tasks simultaneously, such as managing calls, entering data, and addressing customer inquiries.
   • Maintain composure in a fast-paced environment.

Qualifications:

1. Customer Service Experience:
   • Prior experience in a customer service or call center role is a plus.
   • Strong commitment to delivering exceptional service.
2. Communication Skills:
   • Excellent verbal and written communication skills.
   • Ability to articulate information clearly and professionally.
3. Adaptability:
   • Flexibility to adapt to different customer personalities and situations.
   • Willingness to learn and adapt to new processes and technologies.
4. Problem-Solving Abilities:
   • Strong problem-solving skills with a focus on finding solutions for customer concerns.
   • Ability to think on your feet and make informed decisions.

Why Join Us:

1. Professional Growth:
   • Opportunities for career development and advancement within a supportive work environment.
2. Competitive Compensation:
   • Receive a competitive salary with additional benefits based on experience and performance.
3. Team Collaboration:
   • Join a collaborative and diverse team that values your contribution to customer satisfaction.
4. Training and Development:
   • Access ongoing training to enhance your skills and stay updated on industry best practices.

How to Apply: Ready to embark on a rewarding career in our call center at  Marielt Real Estate? Submit your resume and a cover letter highlighting your relevant skills and customer service experience. Join us and be a vital part of our commitment to delivering exceptional service to our valued customers.

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